Professional IT Support In London

Support Options

Fixed Price

Block Credits

Ad Hoc Hourly

Support Options

Fixed Price

Fixed Price IT Support Contracts

Distinct from our other IT Support services, our ‘fixed price' support service is designed for customers who don’t have an IT Support expert in-house and who prefer to control their IT costs in a managed way. Here are just some of the reasons to choose BrightCode:

A friendly, approachable team - we won't confuse you with complicated jargon.
Proactive management - preventing issues before they affect you.
Highly trained staff - our experienced team ensures you receive a fast, effective response and resolution.
Flexible service offering - IT Support tailored exactly to your business or schools requirements.

If you are serious about getting value from your current IT systems, or you're looking for ways to keep your business ahead of the competition, contact BrightCode today.

Block Credits

Block Credits - Buy In Advance, Use When You Need To

Our Block Credit options are a great way to receive the benefits of cheaper hourly rates without being tied into a contract. Focus on your strengths and leave BrightCode to worry about your IT systems.

Service level agreements are provided for the duration of the block credits.
A friendly, approachable team - we won't confuse you with complicated jargon.
Preventative maintenance - use a portion of your credits to prevent problems occuring in the future.
Highly trained staff - our experienced team ensures you receive a fast, effective response and resolution.

If you are serious about getting value from your current IT systems, or you're looking for ways to keep your business ahead of the competition, contact BrightCode today.

Ad Hoc Hourly

Ad-Hoc IT Support - Pay By The Minute, No Upfront Costs

Ad-hoc IT Support gives you the flexibility to choose when and how your IT systems are maintained. Timed by the minute and billed by the hour you will only pay for the time BrightCode spends working on the task at hand.

Seperate remote and onsite hourly rates to provide you with even better value for money.
Highly trained staff - our experienced team ensures you receive a fast, effective response and resolution.
Weekend and out of hours IT Support available.
Friendly, approachable team - we won't confuse you with complicated jargon.

If you are serious about getting value from your current IT systems, or you're looking for ways to keep your business ahead of the competition, contact BrightCode today.

IT Support Services

EMAIL SYSTEMS
Managed Email Systems

At BrightCode we have experience in managing a variety of email systems for clients including Microsoft Exchange 2003 and 2007. We also host our own email services for cliens who are not large enough to run their own systems.

BrightCode is able to provide the following solutions for your email system:
- Anti Virus And Anti Spam hosted filtering
- Integration for mobile devices such as iPhone and Blackberry
- Secure access to email for remote working
- Email server migrations or upgrades
- Email server security and monitoring
- Hosted email solutions
IT CONSULTANCY

IT Consultancy

IT Consultancy is at the forefront of the IT Support services that we offer at BrightCode.

With our skilled team we have a range of experience in project managing VOIP phone installations, server upgrades, office relocations and new office builds.

We are able to act as your IT Manager, offering you advice on purchasing, fault fixing, budgeting and project planning.

Read through our list of services for a detailed breakdown to see what we offer.
NETWORKING & SERVER INSTALLATIONS
Networking & Server Installations

At BrightCode we utilise a range of partners to provide solutions for you that are completely tailored to meet your requirements.

Our services include:
- Small Business Server 2003 Upgrades
- Small Business Server 2008 Installations
- Network Cabling
- Network and Server Hardware Installations and Upgrades
- VPN Networks
- Dedicated Server Hosting
- Windows Server 2000 / 2003 / 2008 Management & Configuration
NETWORK SECURITY
Network Security Services

Protecting your network is vital to ensuring data is kept secure and that your systems remain reliable and robust.

BrightCode is able to provide the following solutions to ensure your network remains secure:
- Install and Configure Anti Virus and Spyware Software
- Install And Configure Network Firewalls
- Firewall Penetration Testing
- Network Monitoring
- Secure Remote Working Solutions
BACKUPS
Backup Solutions

Backups form an essential part of any IT strategy to prevent loss of data in the event of disaster or to simply recover from faulty hardware or a mistakenly deleted file.

BrightCode has a variety of solutions that can be implemented for your business or school:
- Local Backups - to network attached storage or external hard drives
- Secure Remote Backups - data backed up outside of your premises to prevent loss of data in the event of fire or theft
- Database and Email System Backups
- Disaster Recovery Planning
- Managed Backups With Monitoring
VOIP PHONE SOLUTIONS
Voip Phone Solutions

A 3CX Telephone System is far less expensive than a proprietary PBX and can reduce call costs substantially by using a VOIP service provider. Its web-based administration makes phone system management simple. As an authorised partner of 3CX we can install and configure this VOIP solution.

Here are some of the key features:
- Complete phone system - Provides call switching, routing & queueing.
- Scaleable - Unlimited extensions and phone lines. No proprietary expansion modules needed!
- Unified communications - Receive voice mail via e-mail & see user presence.
- Eliminate the phone wiring and make moving offices easier
- Click to Dial & Call Pop-up for Outlook & Salesforce.com
- Easy call control, presence and extension management with 3CX Assistant
Click here to download the 3cx brochure
WIRELESS NETWORKS
Wireless Networks

Wireless networking provides scalability within the office without the expense of installing extra wiring.

BrightCode is able to provide the following services:
- Secured wireless networking
- Multiple access point configuration
- Integration with RADIUS authentication
- Managed public access wireless for guests on your network
- Wireless site surveys
WHY CHOOSE US
Why Choose Us

Here are just a few reasons why you should choose BrightCode to provide the IT Support solution for your school or business.
- Unrivalled dedication to our clients. - we are committed to delivering excellent customer service and will go over and above the call of duty to ensure you are happy with the work we carry out.
- Highly Skilled Team - Working with the right people produces the best results. We ensure that whatever the problem, and whatever your set-up, you always get the best person for the job. Someone you like, someone with the right skills and someone familiar with your systems.
- Proactive System Management - we make informed decisions based on regular IT Audits to further improve the systems you have in place.
- Flexible Approach - we love to work around what our clients want to minimise the impact any work we do has on the organisation. This approach has proven popular with all of our existing clients.
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